Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.

Latest Episodes

170. How Can I Make Sure My Business is Scalable?

Dan writes in and asks “How can I ensure my business is scalable?”While there are many ways to answer this, I’m going to focus on the 3 things that I think were the bi...

169. Three Priorities We Must Sacrifice to Grow

By default, we want it all.All the time… All the money… The comfort, simplicity, and ease…And especially all the growth!But, there are many periods of time in which we...

168. A Basic, Three-Step Manager Training Process

We need to put good managers, leaders, and decision-makers in place to build a business that doesn’t require us to oversee every import decision, or drive every critic...

167. The Exact Moment I Knew We Were Going to Crush it

As entrepreneurs and business leaders, we are much more likely to have massive concerns of failure than we are to huge amounts of confidence that our success will exce...

166. What are the Best Practices for Talent Acquisition and Retention?

As talent availability is beginning to open up a little bit, it’s time to start thinking about how we will go get - and keep – the talented employees that will help us...

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