Displaying episodes 1 - 30 of 162 in total
162. What are Some Tips When Promoting a New Supervisor or Manager?
Promoting a supervisor is an amazing time. It’s can really be exciting.And, sometimes, there is also a steep learning curve – which is not so awesome for everyone.Luck...
161. How Can We Develop a Stronger Company Culture?
One of the most common questions I hear when people find out what I do for a living is “How can we develop a stronger company culture?"Tune in and I’ll share how I typ...
160. Us Against the Solution Box
How did I make sure I was focused on the parts of my customers’ journey I thought could make the most impact on sales, retention, and word-of-mouth advertising?I compe...
159. How Can I Define My Company's Competitive Advantage?
You know your company is great.And you want potential customers and referral sources to know too.But it’s not easy to put your greatness into words.Why is that?More im...
158. How Can I Better Understand My Target Market?
It’s almost impossible to articulate how hard our lives are when we don’t understand our clients.And, once we truly understand customers, and potential customers, our ...
157. The Gift That Keeps on Giving
This week we are going to talk about quitting – or rather not quitting.I share a couple of statistics about podcasting that will blow your mind, and then of course we’...
156. Perfect Procedures or Imperfect Processes?
Everyone knows we need to get our processes and procedures documented and in place.But there is a lot of confusion around this topic, from general understanding to spe...
155. What Went Wrong, Not Who Did Wrong
Like you, I’ve seen, worked with – and for – some great bosses. I’ve also seen, worked with, and for, some that taught me about the kind of leader I don’t want to be.O...
154. Perhaps the Biggest Mechanical Growth and Scaling Restrictor
No doubt there are several reasons business leaders and owners are held back from growing their teams and companies.Today I’m going to talk about the critical reason t...
153. When You're in Charge, How Will You be Held Accountable?
We spend the vast majority of our lives reporting to someone: parents, teachers, bosses, and even spouses.But, when you grow your company, you no longer have that pers...
152. The Top Three Reasons Most Training Doesn't Work
Most business leaders and business owners feel like they spend a ridiculous amount of their time repeating the same things over and over.Simultaneously, those same bus...
151. Questions to Answer Before Doing More Work on Your Procedures
For many, a major project ahead is getting processes and procedures in place and documented.This can be a daunting task.Today, I hope to make the work of documenting y...
150. Do This so You Can Better Tell Your Story Later
One day you are going to want to tell your success story.Today, I’m going to share something I did which made remembering, appreciating, and telling my story a lot eas...
149. Is Your Training Creating the Outcomes You Want?
Training is expensive.So for the investment in wages, revenue we give up to hold the meetings, and our own energy and effort put into preparation, we surely want to se...
148. What is Leadership?
Next to religion (AKA the bible) and sales, there are perhaps more books written about leadership than any other topic.But what is leadership?Tune in and I’ll tell you...
147. How You Are Crushing it!
You are crushing it. Yes you.Often, we can get overwhelmed and fatigued and forget just exactly how we are crushing it.Tune in and I’ll tell you how I know you are mak...
146. The Impact of Big Companies Buying Your Competitors
There is a trend we can all clearly see of large investment groups buying smaller service companies.What is this going to mean for you?Tune in and I’ll tell you what I...
145. How to Tell if Hope is Our Strategy
We all know that hope is not an effective strategy.Nonetheless, occasionally, we will find ourselves in a situation where it turns out we’ve been relying on hope more ...
144. Things We Tell Ourselves That Cripple Our Growth
There are a couple of phrases that business owners commonly say that I believe really prohibit growth and progress.Changing how we use and react to these phrases will ...
143. The Two Greatest Lessons I Think Charlie Munger Shared
Charlie Munger – one of the smartest business people to ever live – died last week at 99 years old.Given how brilliant and generous he was in teaching, I thought it wo...
142. A Case Study on Poor Communication
We all know how important effective communication is. It can literally make or break our business.Simultaneously, some of the people who are the worst at communicating...
141. What Will the Future You be Thankful For?
It’s Thanksgiving, so of course it’s a good time to talk about being thankful.One of the things that I think is important to keep asking ourselves is what are the kind...
140. Who You Should, and Should Not, Listen to
There is no shortage of people with opinions on how things should be done – especially now in the modern world where such vast amounts of information are literally at ...
139. The Companies That do not Adapt on This Will Not Survive the Next Few Years
It’s rare that I have such a dire tone, or to say something so dramatic like “some companies will not survive”.But I’m seeing a trend that I think is going to be catas...
138. This Kind of Delegation is the Key to Freedom
Nearly every business owner I’ve ever asked said they started their business to get some sort of freedom.Time freedom. Financial freedom. The freedom of being their ow...
137. My Selfish Reason For Figuring Out What's in it for the Employee
As a business owner, I spend a lot of time trying to figure out what’s in it for the employee.Some would say too much time.My motivations are not as altruistic as my c...
136. How Much is Not Having Effective, Well-Documented Procedures in Place Costing You?
Developing and implementing procedures is one of the most tedious and boring tasks we will ever take on.It’s also one of the most important.For many, it’s the thing th...
135. A Common Leadership Mistake That Absolutely Fights Human Nature
One of the things we can do that absolutely makes our lives more difficult is to ignore human nature.Life is so much easier when we work with human nature, rather than...
134. Your Biggest Competitive Advantages Over Big Companies
Sometimes it can feel like big companies have all the advantages.And they do have very real advantages, to be sure.But their size also provides massive opportunities f...
133. You're Doing Better Than You Think
Being a business owner can be frustrating, even infuriating.We can often feel alone and isolated.And it can appear from our vantage point that everyone has it figured ...