Displaying episodes 1 - 30 of 91 in total

91. Two Things to Consider if You Want a Solution to Stick

I don’t think I know of a single business owner who hasn’t said these words: “I don’t know what happened. We fixed the problem, and then a few months later, it’s li...

90. The Two Biggest Mistakes Business Owners Make With Financials

There are two rules about financials that I was taught early in my career, which honestly, I didn't understand the significance of at the time. But now as I've seen th...

89. If Your Marketing Isn't Talking to Someone, it Isn't Talking to Anyone

Marketing has taken a back seat to recruiting and hiring for the last few years. But, as it always does, that is going to change. Having an effective marketing m...

88. So You Want to Hire a Salesperson...

Once a company is big enough where the business owner doesn’t have time to run the company in a big picture sense, AND keep track of the day-to-day business, AND gener...

87. Documenting Your Processes and Procedures Doesn’t Have to be a Huge Burden

We all know we will eventually need to document all our processes and procedures. This can feel like one of the most daunting and seemingly massive projects we will ev...

86. What Does Effective Motivation Actually Look Like?

We all know that we need to motivate our team to perform – sometimes more than others. But what does that actually look like? Aside from the rah-rah speech that impact...

85. The Simplest Way to Increase Sales That Nobody Talks About

When it comes to increasing sales, we generally talk about marketing generated opportunities, close rates, add on sales, and follow up – all of which are obviously imp...

84. Why Don't Our Employees Really Get Our Safety and Liability Concerns?

One of the more troubling questions we find ourselves as business owners asking is, “Why don’t they get safety, risk, or liability concerns?” In almost all cases, e...

83. A Simple Framework to Improve Your Team's Performance With Anything, Part Two

Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work. In ...

82. A Simple Framework to Improve Your Team's Performance With Anything, Part One of Two

Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work. In par...

81. A Good First Step for Getting Into Your Financials

For many business owners, diving into their financials is daunting, overwhelming, and scary. There is a lot at stake and there are a lot of numbers. Not to mention, th...

80. Overcoming Our Inability to Truly Trust Our Employees

You’d probably never admit this to your team... but, deep down you really would rather just make the critical decisions yourself. You don’t want to offend anyone, but...

79. Making Sure the Solution to Our Problem Sticks

It’s so frustrating to put the time, energy, and oftentimes money, into solving a problem, only to face the same problems a few days, weeks, or months from now – as if...

78. How do I Figure Out What I'm Trying to Build?

It’s very difficult to achieve an undefined goal, and decision making gets much easier once we know what we are aiming for. But often, business owners don’t have a ...

77. The Single, Most Important, Thing You Need to Hold Your People Accountable

We all know that we need to hold people accountable if are going to have a reasonable expectation that we will have consistent performance. But why are some things eas...

76. All I Really Need to Know About Managing People I Learned From the Movie Roadhouse

Figuring out the role we want our employees to ultimately play in the company is critical if we want to get the most benefit from specific strategies, tactics, and ide...

75. Overcoming Procrastination

What is the cost of procrastination? Procrastination is literally a dream killer. Ultimately, the cost is the life you could have had.. How do we overcome it? Tune in...

74. Is the Devil in the Details, or Should I Aim for Imperfect Progress?

We have all heard the saying, “The Devil is in the Details”, which of course means we should either focus on the nitty gritty of every idea, process, and action. But w...

73. Overcoming Failure

Failure sucks. And it's inevitable. Telling ourselves to just brush ourselves off, get back up, and get going again sounds good in theory. But, in real-life sometimes ...

72. Trying to Get More Done is Keeping Your Company From Growing

Why is it that your efforts towards being more productive, and more efficient, do not translate to growth in your company?

71. We Can do this the Easy Way or the Hard Way

In this episode, what we will talk about will literally save you hundreds or even thousands of hours over the course of your business ownership journey; never mind ...

70. A Life Altering Test Result

Ever wish your employees were more proactive? Ever wonder how to get your employees to think and act like a winner? Someone who is capable of doing great things....

69. Modality Shift

You can feel things changing. Some industries, and individual companies, are experiencing more dramatic changes than others. But we can all see that the economic situa...

68. Balancing Act

No doubt you’ve heard somebody say “Insanity is doing the same thing over and over again and expecting different results” Of course that is true. But, more importantly...

67. Teaching Your Team the Customer's Journey

You ever feel like your employees just don’t get it? Like it just seems they don’t understand why you want or need things done a certain way, or why certain things can...

66. Increasing Revenue

With costs going up like crazy right now, many business owners have figured out that they need to increase revenue. But there are many way to go about this, and siftin...

65. Keeping Your Business Safe

Before our business can thrive, it must be stable. To achieve stability, we must eliminate or mitigate risks - to the degree possible. So how do we do that? Tune in...

64. Speaking the Customer's Language

How can you speak about - or teach your sales and/or service professionals to speak about - providing your customers a solution in a way that really addresses the cust...

63. The Crab Pot Theory

Some people in your life are going to say things which can support your existing negative thoughts about your ability to achieve success, or your worthiness of finding...

62. The Four Types of Conflict Resolution

There are basically four types of conflict resolution. Which one does your company's culture embrace?