All Episodes
Displaying 151 - 180 of 200 in total
50. A Step-by-step Guide to a Coaching Conversation
A listener named Jesse asked, "Brian, can you walk us through how your typical coaching conversation with an employee goes?"
49. The One Reason to be Happy Tax Season is Upon Us
There is one reason to be happy tax season is here though. Sounds crazy, right? But there is one thing we can do which will make our lives dramatically easier, and w...
48. Is Perpetually Working 60-80 Hours per Week Really a Plan?
You're reluctant to turn over control or delegate decision making. Probably rightfully so. No doubt you've been disappointed and burned by employees before. But is per...
47. How do I Pick the Priorities I Should Focus on?
One of the most common things I see - which is much easier to see from the outside of a business, rather than the inside - is business owners trying to manage and grow...
46. Is Your Business Ready for the Recession?
Knowing that businesses that adapt more quickly and successfully when major economic or other challenges present themselves are the most likely to successfully get thr...
45. How and When to Tell Applicants About the Negative Parts of the Job
Every job has negative aspects to it. When is the best time to tell people who are applying?
44. The Number One Reason Your Goals Aren't Being Met
Why won't your team get on board with your goals?Why don't they do what is necessary to reach your goals?Why do you have to keep nagging, begging, or threatening them ...
43. The 3-Legged Stool
What are the 3 most important points of view we should consider when making a change, rolling out a new initiative, or improving a process? How can we do our due dili...
42. The One Word I Don't Let Myself or My Managers Use
What is the one word that you can limit from your vocabulary and gain significantly better results from your team? I guarantee it's not what you think. Removing thi...
41. Protected Classes
What are protected classes? Why should you care? What should you do in your business to make sure you are being compliant with the laws regarding protected classes? ...
40. Comprehension, Not Communication
Why do we keep getting the same undesirable or unacceptable results after we have explained things to our team, over and over again? How can we take a major step to...
39. Deliberate, Effective Decision Making, Part Three
In this short series, we will take a look at how you can make more effective decisions, and how to go about teaching your company leaders how to make good decisions. T...
38. Deliberate, Effective Decision Making, Part Two
As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices whe...
37. Deliberate, Effective Decision Making, Part One
As a business owner, you will have many decisions to make that are filled with discomfort and uncertainty. How can you increase your chances of making good choices whe...
36. Overcoming Your Leadership Weakness
We all have leadership weaknesses based on our personality drivers and natural inclinations, among other factors. Learning what our particular weakness is allows us to...
35. Technical Skills Set the Floor, the Customer Experience Sets the Ceiling
How do you get your highly trained revenue producing employees to understand that the customer experience is how customers judge and rate your company’s performance, r...
34. Should Profits be Reinvested in the Company or Invested in Real Estate?
How much of the profits your company generates should be reinvested and how much should be set aside for other investments like real estate?
33. What's the one thing I would do differently if I could do it all over again?
I was asked "Brian, what's the one thing you would do differently if you could do it all over again?" My answer may surprise you for sure. Tune in to see what it is.
32. How Does My Banker Make Decisions?
Not understanding what a bank and banker care about when it is time to consider a loan makes getting your company in a situation where approval is likely much more dif...
31. Training Your Leadership Team
Not spending the necessary time training your managers and supervisors can be catastrophic. In this episode we talk about why this is so important, and specific topics...
30. Focus on Progress. Embrace Discomfort
The only way to make real progress in your business, and gain skills you haven't yet mastered is by putting in the reps. This is one of those things that is obvious wh...
29. Hiring in This Crazy Labor Market
Probably the biggest challenge business owners are facing today is staffing and hiring. In this episode, I share exactly how one of my clients recently overcame this p...
28. Reading Your P&L
Most business owners are intimidated by or feel like they are not equipped to really interpret and use the P&L to the extent they would like. While this feeling is ...
27. Primary Functions
Most business owners say or think that they wish their employees could or would make decisions or would intuitively know what to do without having to be specifically t...
26. HR Law
One of the greatest liabilities employers now have is getting sued by employees. And, most service-based business owners are not necessarily fluent in HR law. So, what...
25. The Number One Thing That Slows Progress For Business Owners
What is the number one thing that slow progress for business owners? It's uncertainty about what they are trying to build or accomplish. How do you overcome that? Ans...
24. What's the Difference Between a Process, a Procedure and a Checklist?
Are the terms process, procedure and checklist interchangeable? Does it really matter in service industries if we don't call them by the proper names? Why does...
23. The 'Seven Deadly Defects' Part Seven: Poor Leadership
This is the final installment of our seven-part series of the 'Seven Deadly Defects', which are the seven most common reasons a business will fail. In this episode, w...
22. The Seven Deadly Defects, Part Six - Ineffective Sales and / or Marketing
The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn't much for us to do ...
21. The Seven Deadly Defects, Part Five: Insufficient Cash Flow
The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do ...